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2026 Windows 11 Beginner’s Guide

Just got a new Windows 11 PC or upgraded from Windows 10? This step-by-step beginner’s guide will walk you through the five essential things every user should know.

How to Handle the Windows Defender Security Scam Pop-Up in 2026

Fake Windows Defender security pop-ups are still one of the most common scams in 2026, and they’re designed to scare you into making a costly mistake.

How to Change Your PIN & Password on Windows 11!

Need to change your Windows 11 PIN or password? We’ll walk you through how to change your PIN and password on Windows 11 step-by-step—plus what to do if you forgot your PIN and can’t sign in.

Blog Posts

Stay up to date with expert advice on Apple products and macOS

Article Summary  Split view on Mac: On this type of computer, it is accessed via the green button in the top-left corner of any window. …

Article Summary  Taskbar location move: So, can you currently move the taskbar on your desktop to the new Windows 11? No, Microsoft decided to remove …

Article Summary Why it’s important to know your Windows version: It helps with compatibility, getting security updates, and using new features like Copilot. Check using …

Article Summary  The new memory scan feature in Windows 11 can automatically prompt users to run a scan after a crash: When a Blue Screen …

Did you know that clearing your computer cache and browser history may be essential to troubleshooting and resolving various issues you may be facing with …

Article Summary Key Security Distinction: Understanding the difference between passwords and PINs helps guard against lockouts. Windows Hello PINs guard one device at a time. …

My Computer Works

For more than 20 years, My Computer Works has been helping people across the U.S. solve their toughest tech challenges. Based in Arizona, our team of friendly, U.S.-based technicians provides nationwide support with one goal in mind: putting customers first.

Why Choose Us?

  • 20+ Years of Experience – Proven expertise in every type of Windows 10 or 11 repair and support.
  • Nationwide Service – Helping customers across the U.S. with remote Windows PC repair.
  • Affordable Memberships – Simple, predictable pricing with no surprises.
  • Customer-First Approach – Trust, reliability, and support you can count on.
  • Technician Base: United States 🇺🇸
  • Operating Days: 7 days a week 📅
  • Business Hours: 8:00AM - 9:00PM 🕕
  • Response Time: Same Business Day ⚡
A laptop on a wooden desk displays the Windows 11 start menu on its screen. The desk also has a pair of headphones, a potted plant, and part of a monitor is visible in the background.

Find Out What Others are Saying

"MCW is a great source for IT tech support. They have been a great investment over the last five years I have subscribed to them. Thank you Phil, David and Josh for restoring my laptop!"

- James W. 9/18/25

"I've been a My Computer Works subscriber for many years (10?12?) and there has not been a computer issue they haven't solved quickly, politely, and completely. For the past few years they've also been helping me out with my iPhone - even suggesting shortcuts and better ways to do things. I should add that I'm not a particularly computer-savvy person, which makes me even more grateful for the service My Computer Works provides."

- Marjory L. 9/11/25

"No matter what my issue is, they ALWAYS know how to fix it. They are professional, patient with my technological challenges and have saved me many times now. "

- Barbara P. 9/5/25

"I have successfully eliminated my dread of computer glitches, crashes and freezes for about 17 years now. I don’t have to take computers into a center for days to have repairs made or pay $150 an hour for “experts” to come to the home office to try to diagnose a problem that will take about two hours. I use My Computer Works. For a monthly fee that is equal to a one time service with a tech expert.. I have 24/7 access to a US based tech experts that can remotely handle about problem you have. Best thing I’ve done to help me stop swearing at Microsoft or HP."

- Burnett M. 7/31/25

"I received a callback within an hour of seeking assistance with Computer Works. They are patient with me and have a great attitude. I like how they can work on my computer from my home without traveling back and forth to a shop. My last call, they were working on my computer for over 4 hours while I was busy doing something else on my list! Perfect!"

- Alla W. 7/16/24

Frequently Asked Questions

Can you fix a Blue Screen of Death?
Absolutely. We troubleshoot Blue Screen errors caused by drivers, Windows updates, software conflicts, and hardware problems.
How much do your services cost?
Memberships start at $99.95. If this is your first time working with us, call 866-303-1691. One of our US-based customer agents will be happy to discuss your issue and talk through plans and pricing.
Why is my Windows 11 computer running so slowly?
A slow Windows 11 PC can be caused by too many startup programs, low disk space, outdated drivers, malware, or background applications consuming system resources. Our technicians can identify the cause and optimize your computer for better performance.
Can you set up a new Windows 11 computer?
Yes. We can help transfer files, install software, configure email accounts, connect printers and other devices, and get your new computer for everyday use.

Get Windows 11 Help Today

Are you experiencing tech troubles? Do your best to describe the issue, and one of our U.S.-based experts will respond within 2 hours.

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