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We don’t get to see it often, but every once in a while a government agency gets it right.
The Federal Trade Commission (FTC) has charged a Missouri based tech support company with ‘deceiving consumers.’
I’ll will use the word “allegedly” because, currently the business owners have only been charged.
The scam goes like this: A pop up ad disguised as a virus shows up on your screen. Sometimes it is accompanied by a loud alarm. You’re given a toll free number to call that connects to…. You guessed it! …a call center in India. They will claim to be Microsoft, HP, virtually anyone to build trust with you. The telemarketer wants to remotely connect to your computer. He then goes to work convincing you that your computer is loaded with viruses and wants to charge huge fees to run more potentially harmful software. It’s a bad situation all around.
When will people learn? Viruses and malware are real, every day, occurrences. If you think you may have a problem, do your due diligence. There are organizations that exist only to help you make informed decisions. The Better Business Bureau, Angies List and ConsumerAffairs are a few. If the company you are considering doing business with is not rated with these organizations, there’s probably a good reason.
With support solutions for the home and office, My Computer Works is here to help you get back to your life.
Home or office solutions—My Computer Works is here to help you get back to your life.
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